Refund and Cancellation Policy

Effective Date: [Insert Date]

Brana SaaS offers flexible subscription plans for schools. Our refund and cancellation policy ensures transparency and fairness.

1. Refund Policy

• Prepaid Subscriptions: Refunds are available within 7 days of initial payment if the service has not been used. After 7 days, no refunds will be issued.

• Postpaid Subscriptions: No refunds are issued, but detailed billing information will be provided each cycle.

2. Cancellation Policy

• You may cancel your subscription at any time via your admin dashboard or by contacting support.

• Access to services continues until the end of the current billing period.

3. Changes to Plans

You may upgrade or downgrade your plan anytime. Any changes in pricing will be reflected in the next billing cycle.

4. Disputed Charges

If you believe there has been an error in billing, please contact us within 14 days of the charge for resolution.